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Half of them are still busy! The lawyer, famous for dtac, must only compensate in cash. Reveal these money-sucking remedies to support the economy in your own pockets.
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From the case of the dtac signal network The 1678 call center system crashed, dtac application, receiving the OTP message code, the payment recharge is temporarily interrupted. Causing people who want to register for the project in the middle of Phase 2 cannot register it
Subsequently, Mr. Charad Mehrotra, CEO of Total Access Communication Public Company Limited or dtac, issued a statement clarifying that Since the morning of December 16, 2020, some dtac systems This includes the 1678 call center system, the dtac application , message reception, OTP code, recharge payment, interruption. As a result, dtac customers cannot use this service, which currently has prepaid IVR, USSD, OTP service that can return to service normally. While some services may still be available Including dtac, the application still crashes Dtac is working to fix the system so that all services can be returned as quickly as possible.
Dtac understands the situation that happened and the impact on customers. And we apologize here, and dtac stands ready to take responsibility by announcing compensation measures to affected customers.
Half of them are still busy! The lawyer, famous for dtac, must only compensate in cash. Believe that millions of people miss
Dtac then reported that Dtac understands the situation and the impact it has on customers. And apologize for the incident AND willing to show responsibility by compensating the maximum value not to exceed 3,500 baht to the affected customers. Both in prepaid systems AND monthly system such as bonus recharge, free calls, free internet and discounts when buying a mobile phone Dtac will contact the affected dtac users. By SMS message as soon as possible
However, after receiving SMS from dtac, you can contact to receive compensation measures. As detailed in SMS from December 17 to 23.
Most recent on December 17, 2020, Mr. Ronanarong Kaewphet, a famous lawyer A Facebook post commented on the dtac remedies, “3,500 that #dtac will allow you to buy products from your own store or use it as a discount. Fill the stomach If this remedy seems to suck money to support the economy in your own pocket. Even though I prepared to keep shopping for food, which is a factor of 4, if you are going to return, you must return it in cash only.
Who also published that “NBTC has to open data that there are millions of #dtac numbers that cannot be registered because the #OTP is blocked during yesterday’s time when # half of the people are open to register. It cannot be ignored that it has no power, or it will be presented to the Parliamentary Commission. Call to ask why people are in trouble with service providers of this size, there are no steps to protect people’s rights
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