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Half of each Dtac sent SMS to compensate those affected by the registration, expecting to take 3-7 days, clients still believe they will not move to the camp. For being together for 10-20 years
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On December 17, Total Access Communication Public Company Limited or dtac reported that the camp was gradually contacting affected dtac users. From the project registration Half of each And he did not receive the OTP code, therefore, he could not register for the privilege on the morning of December 16, December 17 to 23, through an SMS message to contact to obtain the right according to the measure. compensate According to the details specified in the SMS
It will offer compensation measures according to the usage behavior of each client. Both monthly and prepaid Through the dtac service for an amount not to exceed 3,500 baht, such as data charges, call charges and discounts on mobile phone purchases, etc.
This contact will not take more than 3-7 days because dtac has to wait for information from other areas, the first SMS sending will be information from registered customers through the dtac mobile phone network. Who logged in between 6 a.m. and 8 a.m. On December 16, less than 500 thousand numbers were collected, but the clear numbers in general had to wait for the information of many ways that dtac customers registered via Wi-Fi through the website from the computer and other systems
However, if affected dtac clients cannot wait. You can call dtac stores from the call center with 440 branches across the country.
Regarding the prevention of problems It is very important to do the war room before the big day to avoid more technical errors. While the number of dtac clients who have moved to the agency in the last day has not experienced any change. Because most of the customers have been with dtac for 10-20 years who trust dtac.
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