[ad_1]
Dtac cleared NBTC due to incident that dtac customers did not receive OTP, phase 2 registration “half by half” due to SMS OTP filtering system. Management is meeting to remedy the affected customer.
Mr. Narupon Ratanasamaharn Senior Director Government Relations Division, Total Access Communication Public Company Limited or DTAC Press conference with Mr. Trairat Wiriyasirikul, Deputy Secretary General of the NBTC, Acting Secretary General of the NBTC in relation to the cause of the interruption of the registration of “half of each” phase 2 through the application “Ba Tang” caused by the system of filtered out. Dtac’s OTP SMS crashed after 4am.
“Upon registering” half of each “Phase 2 last morning, the application system” Pao Tang “will send an SMS informing OTP (one-time password) to the destination number. According to the operation system, the application of SMS “Bag Tang” will send broadcast SMS to each operator, each operator will analyze the network number itself, log into the system to send it to the customer But in the case of dtac Because the calling SMS selection system a OTP has a problem, the SMS will not be rejected in the system. Causing dtac clients not to receive SMS “
Dtac issued a statement confirming responsibility by compensating affected clients. Both customers in prepaid systems AND monthly systems, such as discounts on the purchase of a mobile phone Recharge voucher, free calls, free internet by dtac will contact the affected dtac service users. Via SMS as soon as possible from December 17 to 23, with compensation up to a maximum value of 3,500 baht
Follow the Brand Inside news from our Facebook.
Related
[ad_2]
