Tag Archives: Uprise

[ad_1] A new Uprise RI exclusive for Rhode Island small business owners. I have been a small business owner and consultant here in Rhode Island for the better part of 20 years. Having worked with hundreds of companies, I have witnessed some great success stories and some avoidable failures. Every …

[ad_1] Last week I covered the best ways to respond to customer feedback. This week I want to touch the reviews again to discuss astroturfing. Astroturfing occurs when a business owner and / or his family or staff writes false positive reviews for the business. While this may seem like …