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Quarantine regulations, entry rules, and corona tests: If you want to travel abroad, you have to be smarter than usual. For example, in travel agencies or on the Internet. Or at the airport, where there is currently a break.
There is no general hotline for Corona travel restrictions yet. Swissport wants to fill the gap here. Subsidiary Checkport Switzerland has been offering telephone information for travelers on current Covid-19 entry regulations in transit and destination countries since Tuesday. The information is given in German, French and English, depending on the message.
However, phone numbers have not yet been activated on the Checkport Switzerland website to take advantage of the offer, as a visual inspection shows.
5000 passengers left
The new offer is not free. Swissport costs CHF 2.50 per minute. Until now, there has not been a hotline in Switzerland for travelers seeking complete information on the currently valid entry requirements, explains Swissport. They should have collected your information at embassies, on the federal government website, and at airlines. That always brought problems.
From March to November, around 5,000 passengers could not have started their journey at Zurich airport due to non-compliance with entry requirements.
Swissport now hopes that with a “competent and simple source of information” the desire to travel will increase again, as a spokeswoman told the AWP news agency. At the moment, the offer is only available for flights from Switzerland, but you are considering expanding it to other countries. One now has to see if the hotline is of interest.
Short-time working employees
The consultants are specially trained for the task, Swissport continues. The team works two or three shifts a day, with about ten people active per shift when fully busy.
For the task, Swissport takes employees off short-time work, as the spokeswoman said. Around 80 per cent of Swissport’s around 4,200 employees in Switzerland currently work part-time. Because the volume of flights is currently about 20 percent from the previous year.
No job cuts are currently planned in Switzerland, as the spokeswoman said. Of course, that depends on new developments. Short working hours should be lifted by the end of August at the latest. Swissport expects flight volume to recover to 60 to 70 percent by the summer. Then the company would have reached the appropriate number of employees through the fluctuation. (SDA / uro)
