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In reality, the woman only wanted to fly from Zurich to Venice with her mother and son in the summer of 2019. But then the accident occurred on Swiss flight 1662. During beverage service, a hot coffee pot fell from the trolley and bathed the American. This arises from a report in the “Handelszeitung”.
Consequently, the passenger had to be transferred to a hospital after arriving in Venice. He suffered second degree burns to his shoulder and back.
Demand in the United States
A year later, the passenger filed a lawsuit against Swiss in the United States. She is demanding $ 750,000 in damages for medical expenses, lost work and pain. According to the newspaper, this stems from documents that are available to a court in the US state of Massachusetts.
Consequently, the accident happened like this: the crew shook the car. A coffeepot placed on top spilled over the injured man.
Swiss is silent on the incident and announces: “We do not comment on legal cases. Our crews are trained to comply with safety precautions at all times. “
Nothing unusual in the US.
In the United States, these types of extremely high damage claims are not uncommon. A case from the United States attracted international attention in 1994. A customer had suffered third degree coffee burns at McDonald’s.
He tried to pour milk and sugar into the coffee that had been placed between her legs. She spilled the drink and burned the skin on her thighs. She received $ 640,000 in damages. Since then, there has been an advertisement on coffee cups in the United States that coffee is a hot beverage.
Another absurd case from the United States, which failed in court: A Chicago woman sued the Starbucks coffee chain for adding too little coffee and too many ice cubes to her cold drink. The woman has asked the company for $ 5 million in damages for misleading advertising and consumer fraud. (vnf)
