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SBB has had very few train conductors for years. Now everything works out: SBB also has to correct a significant shortage of staff with train attendants. The traffic personnel union SEV speaks of 100 full-time employees missing in the train escort, the SBB of 60. This reports the “NZZ am Sonntag”.
This has far-reaching consequences for employees. Train attendants (now referred to by SBB as customer attendants) are often on duty individually after 10pm due to shortages. Because of this, they literally felt abandoned, criticized SEV spokesman Jürg Hurni.
Happy accusations to SBB
SBB had secured double occupancy for staff in the past few hours. The accusations are steep: Because there is no forward-thinking planning, there are always staff bottlenecks. “It is a constant wave motion.”
According to Hurni, SBB had promised the union a hiring offensive. It is clear that this must also happen in other areas. For example, with maneuvering and cleaning personnel.
“Supported security personnel”
An SBB spokesperson reassured “NZZ am Sonntag”: “Late at night, security personnel also support us so that guests’ companions are away from home in pairs despite the low numbers.” One of the reasons for the shortage is delays in training due to the crown crisis. (pbe)
