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Briton Henri Cammiade knows how to clear in the casino. He has done it many times. The 31-year-old has long played in the first division. These customers are called “high rollers” and “high givers.” Clients who regularly play high stakes. As an example: while for others the blackjack limit is set at 600 francs, Cammiade enters with 5000 francs.
Cammiade has long been a regular at Zurich gambling tables. On the night of January 31, 2019, a good sum must be added again. But the visit to Casino Zurich will be different.
The thousands were kept in the drawer
It only takes 20 minutes and Cammiade played his first 100,000 francs that night. “I was frustrated,” says the player, describing “NZZ am Sonntag’s losing streak at the time. Instead of pulling the emergency brake, you want to keep playing.
Cammiade has enough money. At his girlfriend’s house, the thousand bills are stacked in a drawer. As a Brit you do not have an account in Switzerland and Swiss casinos do not transfer money abroad, to protect against money laundering. So Cammiade always had to receive his winnings in cash.
The Zurich casino wants to offer its loyal customers the best service. They drive him in the Mercedes limousine to his girlfriend’s house, where he gets money again. But that night he always has to go back to the register: he was driven back and forth four times, always with thousands of new ones in his pocket, says Cammiade in the “NZZ am Sonntag.” He played them all.
The mega loss continues in August
Despite immense losses, the Briton remains faithful to the Zurich theater. According to its own statements, the casino did a lot to keep it going. He paid for the trip, paid expensive bills at restaurants.
Henri Cammiade then experienced more successful nights at the casino. Until August 2019. It is a Tuesday when the Brit finally crashes completely: the chips go through Cammiade’s fingers again. After some major losses that night, he asked his personal advisor not to give him any more tokens to protect himself, Cammiade says. But it turns out different: in the end, the 31-year-old gambled 1.5 million francs.
Briton wants to keep gambling and possibly sue
Cammiade now demands answers. Have the operators violated their duty of care? Because a strict protection concept should protect players in Switzerland from excessive gambling. Casinos have an obligation to stop players who risk losing all their money. Didn’t that happen in Cammiade?
The issue of player protection is taken very seriously, explains Marco Zemp, Swiss Casinos spokesperson for “NZZ am Sonntag”. “People who play beyond their means or with whom we acknowledge a gambling problem will be banned for security reasons.” This was not the case for Cammiade, it is said.
Cammiade sees it differently. He and a lawyer want to have the sound and video recordings of the night. They should show that they wanted to slow down. But the casino keeps the recordings under lock and key.
Cammiade, who used to have practically every wish in the casino, suddenly falls on deaf ears. Therefore, you are considering filing a lawsuit. It is not clear if he will be successful with this. It is a bit like a casino. By the way, Cammiade wants to keep betting there. Despite the loss of millions. (cat)
