Zoom says it has 300 million meeting participants, not users



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REUTERS: Video conferencing provider Zoom said Thursday that it had mistakenly published a blog last week that put its daily users at 300 million people when the figure referred to the number of participants in the meeting.

Zoom’s April 22 blog has now been edited to say that the company had surpassed “300 million daily Zoom meeting participants” instead of “more than 300 million daily users.”

“When we realized this mistake, we adjusted the wording to ‘participants,'” the company said, adding, “This was true oversight on our part.”

Shares of the video conferencing app fell 6.6 percent to $ 136.84 in the morning trade after an initial report by The Verge, which detected the change in the blog post for meeting participants.

Daily active users is a standard term in the technology sector, which seeks to count individual users only once a day, while other definitions may allow double counting of users at different times.

Reuters and other media outlets have been reporting the numbers of Zoom meeting participants as daily users.

As corporations and schools shift to remote work and billions of people under stay-at-home orders look for ways to stay connected, Zoom has seen an increase in demand for its services. But it has also experienced a backlash as the increased use exposed privacy and security flaws.

(Report by Subrat Patnaik and Supantha Mukherjee in Bangalore; Amy Caren Daniel edition)

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