Smart Mailbox Test to Get Started on Clementi HDB Blocks, Latest Singapore News



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Residents of Block 202 Clementi Avenue 6, within fifteen days, will be notified on their mobile phones when their mail has arrived.

They will also collect your mail from a vending machine style central unit at the foot of your block instead of your traditional mailboxes.

These residents of the Housing Board (HDB) will be the first in Singapore to participate in a one-year trial of a smart mailbox system that SingPost envisions will replace traditional units.

Each machine, called a PostPal, will store the mail for an entire apartment block, with items automatically sorted into storage spaces.

Instead of using a key to unlock their designated mailbox, residents will scan a QR code generated by the SingPost app to retrieve their items from the machine.

Through the app, residents will be notified of mail delivery and the number of items waiting to be collected. They can also use the app to authorize others to collect the mail on your behalf.

PostPal’s features will reduce delivery errors as well as postman workload, SingPost said yesterday in announcing the public test.

Instead of having to sort and place mail in individual mailboxes, postmen can load items into the machine for automatic sorting.

Mail addressed to households involved in the test will be attached with a data matrix code, similar to a QR code, which PostPal will scan for classification and notification.

The test will begin with two HDB blocks in Clementi: Residents of Block 202 Clementi Avenue 6 will begin using the system on December 18, while those of Block 205 will follow in the coming weeks.

PostPal is a newer iteration of the smart mailbox prototype introduced by SingPost last year. It was developed in collaboration with PBA Group, a Singapore-based robotics and automation firm.

The storage modules in PostPal units can be customized for each individual block’s mail profile, SingPost said.

Vincent Phang, SingPost Singapore Director and CEO of Postal Services, told the media at the PostPal presentation yesterday that the system will provide additional security, as only postmen will have access to the machine’s mail depot, and each machine will have a closed circuit television. camera.

When asked about accessibility for the less tech-savvy, he said that those without smartphones can use a one-time password sent via SMS to retrieve their mail.

“We recognize that there may be some apprehension in some people at first, but we will work on those issues.”

The PostPal trial will be progressively expanded to more districts, depending on the performance of the units in Clementi and the approval of the authorities, SingPost said.



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