Singtel reorganizes structure to capture new digital growth, businesses and markets



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Thursday, December 31, 2020 – 10:10 am

SINGTEL has reorganized its structure to capture new digital growth, and the changes will take effect as of January 1, 2021.

The key to this is the creation of an enterprise 5G portfolio under the corporate division of the telecommunications group dedicated to driving enterprise 5G business across the region, he said in a stock presentation Thursday.

As of April 1, 2021, Singtel’s international business, which manages the telecommunications company’s portfolio of strategic investments in telecommunications, will come under the office of the group’s chief financial officer (CFO).

Arthur Lang, Singtel’s Chief Executive Officer of International Business, will take over as Group CFO, which will include the management of the international group and regional partners.

Singtel’s group business development and strategy unit will be combined with the group’s digital life division to become the strategic portfolio unit. The group’s chief executive officer (CEO) for digital life, Samba Natarajan, will lead this unit.

The portfolio will now include strategic planning and business restructuring, as well as overseeing Singtel’s digital marketing division, Amobee, and the group’s Innov8 enterprise venture fund.

The group’s current CFO Lim Cheng Cheng will become the group’s corporate director, while his predecessor, Jeann Low, will retire along with Allen Lew, the group’s executive director of strategy and business development. Both Ms. Low and Mr. Lew will take on advisory roles after retiring in late April 2021.

Meanwhile, Singtel’s ICT (information and communications technology) arm, NCS, will report directly to the group’s CEO to accelerate its expansion in the Asia-Pacific region, with a special focus on Australia and China.

The group’s designated CEO, Yuen Kuan Moon, said NCS has reached scale, having generated positive revenue growth for seven consecutive years.

The increased autonomy will help NCS maximize its potential by expanding its presence beyond Singapore to build a strategic presence in key markets for digital transformation.

“This is part of our long-term plan to create more value for the group by making NCS a leading regional B2B (business-to-business) digital services company,” he added.

NCS CEO Ng Kuo Pin and Anna Yip, Deputy Managing Director of Singtel’s Singapore Consumer Division, will join the group’s management committee as of January 1, 2021.

Yuen said: “Our renewed management structure will help shape and support our business agenda as we strive to prioritize businesses where we can be relevant in the long term and grow sustainably.”

Singtel’s shares were trading unchanged at S $ 2.32 as of 9.35am on Thursday.



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