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A customer was surprised to be charged an additional $ 0.50 after he asked to have his food delivered in a Styrofoam box.
Stomper, who wanted to be known only as Mr. Bai, said that he visited the Ang Mo Kio 628 Market and Food Center last Tuesday (December 1), around 7.45am.
He placed a take-out order for bee hoon from a vegetarian food stand.
Bai, who texted Stomp four times from December 1 to December 6 to express her outrage, said, “Usually a pack of vegetarian bee hoon with the normal food wrap costs only $ 3.
“However, I ordered a styrofoam box and they charged me $ 0.50 for it.”
(Stomper photo)
When asked if he had clarified the price before making the payment, Mr. Bai said, “They had already charged me and I asked them why it was so expensive to pack the bee hoon in the box.
“They said the box costs $ 0.50 but they didn’t tell me beforehand.
“I had no choice because the food was already packed. I had to pay and leave.
“This is ridiculous theft and in the light of day. It is very unfair to consumers. I find it unreasonable to pay 50 cents for a box of foam.”
When asked how much he thinks the styrofoam box should cost, Mr. Bai said, “It should be free or at most 20 cents.”
Do you agree with the Stomper? Let us know your thoughts in the comments.
