Cherryloft resort fined, ordered to suspend bookings after 19 people found in adjoining units



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SINGAPORE: A resort in Pasir Ris has been fined and ordered to suspend reservations after 19 people were found gathered, the Singapore Tourism Board (STB) said on Sunday (January 17).

Cherryloft Resorts & Hotels, located at 159 Jalan Loyang Besar, was fined S $ 1,000 and will not be allowed to accept new reservations for 30 days between January 17 and February 15. You may continue to honor existing reservations made prior to January 17.

The 19 people were found gathered in two adjoining units in Cherryloft on Friday during a joint enforcement operation by STB and police. They were all fined S $ 300 each for violating the maximum group size of eight people allowed under Singapore’s Phase 3 restrictions.

READ: 2 Resorts World Sentosa hotels will suspend reservations for 1 month after failing to comply with COVID-19 measures: STB

The resort also violated multiple secure management measures, such as failing to conduct entry inspection and ensuring guests do SafeEntry registrations for contact tracing, STB said.

According to the 2020 COVID-19 (Temporary Measures) (Control Order) Regulation, all visitors entering hotels must be examined, including taking their temperature, before entering the facilities. All companies must also register employee and visitor registration through SafeEntry.

As part of the gradual reopening of tourism businesses, hotels should not allow meetings of more than eight people in an adjoining room or rooms, except when the meeting is of people from the same household.

READ: Social gatherings of up to 8 people allowed as of December 28, reopening of activities in Phase 3

“Hotel operators and the general public must strictly observe the safe management measures in place at all times during their hotel stays, such as ensuring that group sizes do not exceed the permitted limit,” said the director of staff at the hotel. STB sector and hotel, Tan Yen Nee.

“We seriously consider any errors in secure management measures and will not hesitate to take compliance measures in the event of non-compliance.”

First-time offenders face a fine of up to S $ 10,000, up to six months in jail, or both. Repeat offenders can be fined up to S $ 20,000, sentenced to a maximum of one year in jail, or both.

Businesses that fail to adhere to safe management measures may also be ineligible for grants, loans, tax refunds and other government assistance, STB said.

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