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A customer was surprised to be charged an additional $ 0.50 after he asked to have his food delivered in a Styrofoam box.
The Stomp contributor, who wanted to be known only as Mr. Bai, said that he visited Ang Mo Kio 628 Market & Food Center last Tuesday (December 1), around 7.45am
He placed a bee hoon takeout order from a vegetarian food stand.
Bai, who messaged Stomp four times from December 1 to December 6 to express her outrage, said, “Usually a pack of vegetarian bee hoon with the normal food wrap costs only $ 3.
“However, I requested a styrofoam box and they actually charged me $ 0.50 for it.”
When asked if he had clarified the price before making the payment, Mr. Bai said, “They had already charged me and I asked them why it was so expensive to pack the bee hoon in the box.
“They said the box costs $ 0.50 but they didn’t tell me beforehand.
“I had no choice because the food was already packed. I had to pay and leave.
“This is ridiculous theft and in the light of day. It is very unfair to consumers. I find it unreasonable to pay 50 cents for a box of foam.”
When asked how much he thinks the styrofoam box should cost, Mr. Bai said, “It should be free or at most 20 cents.”
