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SINGAPORE – Singapore General Hospital (SGH) patients can now pick up their medications from 11 designated Guardian stores, adding to a range of prescription pickup options that offer added convenience and accessibility, the hospital said.
More than 40 patients have used the service since it debuted last month, and Guardian can expand the number of stores in the scheme if customer feedback is good, said Grace Chew, pharmacy practice manager at Guardian Health and Beauty.
To order their medications, patients must submit their prescription forms at any Guardian retail location with a pharmacy, at least three business days in advance. The pharmacist will then place the order, which can be picked up at one of the 11 stores, on the date and time chosen by the patient.
All medications can be dispensed except those that require refrigeration or must be administered immediately.
The cost of medications is still paid to SGH and an SMS will be sent to patients once their medical bill is ready to view on the SGH website or SingHealth Health Buddy app.
Payment can be made online or at any 7-Eleven store or Singapore Post branch.
There are more than 80 Guardian stores with pharmacies, and the locations of the 11 were chosen based on SGH’s drug delivery service, which can be 24-hour door-to-door or package locker at select Singhealth polyclinics.
Since the pandemic began, SGH’s pharmacy department has seen “an exponential increase” in the number of drug deliveries, from 2,500 per month to 23,000 today, accounting for nearly half of all outpatient prescriptions. assorted.
SGH Pharmaceutical Practice Manager Lim Ching Hui said the partnership is aligned with national goals of going beyond the hospital setting and improving community care closer to home.
“Our goal is to offer more options for self-collection, especially for patients and caregivers who are not available during SGH Pharmacy opening hours or find it inconvenient to travel to SGH just to pick up medications,” said Ms. Lim.
By extending its drug collection initiative to Guardian, which has the “largest community pharmacy network” in Singapore, patients could also receive expertise and advice from their pharmacists at the same time, he added.
Most of the prescriptions are for elderly patients who require medication for chronic conditions, and it is often your family members who will pick up the prescriptions, Ms. Chew said.
Patients can pick up their medications in stores at the following locations:
north
The Mo Kio Hub
Channel point
East
Tampines shopping center
White Sands Mall
West
Bukit Panjang Square
Clementi shopping center
JEM shopping center
Jurong Point Mall
Central
Paya Lebar neighborhood
Tiong Bahru Square
VivoCity
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