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SINGAPORE – Shoppers hoping to make their last purchases and at the two Robinsons outlets here may have until at least mid to late December to do so.
A document responding to customer frequently asked questions uploaded online by Robinsons appointed liquidators, KordaMentha, on Tuesday (Nov 3) read: “We are hoping to run (sic) a sales campaign until about mid to late December 2020 “.
The 162-year-old department store announced last Friday (October 30) that it will close its last two stores in Singapore at The Heeren and Raffles City Shopping Center.
The announcement generated meandering lines at both stores over the weekend and a great deal of sadness from customers and staff.
The retailer said the decision to liquidate was motivated by a variety of factors, including changing consumer tastes and cost pressures such as rent.
“The general business model for department stores is outdated,” he said in a statement.
Robinsons also said the decision was made after an “inability to continue operations due to weak demand at department stores.”
While the retailer’s e-commerce platforms are no longer operational, shoppers can continue to visit their physical stores for the time being.
On Tuesday, KordaMentha said it had not had a chance to fully review the reasons for Robinsons’ failure “at this stage,” but pointed to the store’s recognition of shifting consumer trends from offline to online spending and that the Covid-19 pandemic has exacerbated this. change.
On when sales at the two stores will end, KordaMentha said it was still working with various stakeholders, including key suppliers and owners to “come to an agreement” on a schedule.
“Once we have an agreement with these critical stakeholders, we will be able to make an announcement about it,” he added.
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