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SINGAPORE – Starting October 1, a new online service from the Immigration and Control Points Authority (ICA) will allow people to change their home or foreign residential address.
With this service, those who wish to process a change of address will no longer be able to do so at the neighborhood police posts or neighborhood police as of December 1.
Applicants can access the electronic address change service on the ICA website using their SingPass and follow some basic steps.
Within three to five days, they will receive a unique PIN mailed to their new address. International delivery time will vary depending on the postal service of the destination country.
Applicants will then be asked to enter the PIN through the electronic service to verify the new address. Upon verification, an instant acknowledgment will be sent to indicate that the address change was successful.
The new address will be updated in the databases of public bodies within one business day.
A second letter will then be sent to the applicant, containing a label with the new address. Applicants must affix the sticker on the back of their NRIC according to the instructions.
Under the National Registration Act, all NRIC holders are required to report an address change within 28 days of moving to a new residence, whether you are in or outside of Singapore.
ICA’s new electronic service will be available in English, Chinese, Malay and Tamil.
Those who reside in the same household can also update their address with a single application.
If they are unable to submit applications through the online service, they may designate SingPass Proxy holders to submit applications on their behalf.
The representative must provide the applicant’s NRIC number and its issue date to access the electronic service. To complete the process, the proxy must also obtain and enter the PIN mailed to the applicant’s new address.
Those who cannot request an address change online and do not have proxies can visit the ICA for assistance.
Users of the new electronic service should also be aware that enforcement action will be taken against anyone who does it wrong.
Under the National Registry Regulations, anyone who reports a false residential address can be fined up to $ 3,000, imprisoned for two years or both.
It is also a crime if the user does not subsequently place the new address label on the NRIC.
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