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Some owners of the Galaxy S20 line have expressed their discontent with the South Korean brand’s equipment. Mainly due to screen issues that arose after the last update.
Specifically, users are complaining that the screen turns green, and it seems that the problem mainly affects the Samsung Galaxy S20 Ultra.
Galaxy S20 line update leaves devices with a green screen
On the platforms of the Samsung community, many consumers have left reports on the problems they have detected in the Galaxy S20 series smartphones.
It was after the most recent update from the team on this line, during this month, that users noticed that the screen of some smartphones turned green. This update implemented a security patch, but also some improvements at the camera level.
After updating the system, consumers realized that something was wrong with the smartphone screen. It acquired a greenish hue, lighter in some cases and darker in others.
Most of the complaints refer to the Samsung Galaxy s20 Ultra, with the Exynos chip, and everything indicates that it occurs only with higher refresh rates, such as 120 Hz, and a screen brightness of less than 30%.
According to the complaints, this error mainly works in certain applications, such as Samsung Pay, the camera, the calculator, SnapChat, Telegram, PUBG: Mobile and Google Chrome.
The problem can be solved by restoring the factory settings
This situation has a solution and consumers have been able to overcome it by restoring the factory settings, which strengthens the suspicion that the problem originates from the software.
So far, Samsung has yet to comment on this issue, but an upcoming update is likely to bring its fix.
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