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There is much blame between ANA – Aeroportos de Portugal, the company that manages Portuguese airports, and the Foreigners and Borders Service (SEF) for the accumulation of passengers at Faro airport last Wednesday. with the simultaneous arrival of eight flights and more than 800 passengers.
ANA rejects any responsibility, highlighting that the origin of the problem was the lack of resources of the SEF. The SEF, for its part, affirms that it had warned that the accumulation of passengers in the arrivals at the Faro airport could be maintained if the documentary control continued in the “winter zone” and did not go to the “summer zone”, where there are 10 service, instead of five.
ANA, for its part, denies that there is a “summer zone” and another “winter zone”, claiming that the zone is the same, with the difference that there are usually 10 branches in summer and half in winter. Currently, and after the sharp drop in the number of flights, only five branches were open. The company says SEF initially only used two, and later switched to just a third.
The SEF, however, has already transferred 12 more inspectors to Faro, to which will be added an additional increase with another five inspectors as of September 1. But this organization has already warned that this new contingent “will be of no use” if ANA “does not transfer arrivals from the” winter zone “to the” summer zone “, where there are 10 service stations, instead of five.
ANA also explains that the electronic control equipment, whose operation is the responsibility of SEF, was not in operation. But SEF has already said that it will put this equipment into operation.
According to the SEF, until Monday, 16 new generation electronic gates will also begin to operate that will allow automated border control in less than 20 seconds (eight located in the departure area and eight in the arrivals area).
