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meIn a statement, the regulator states that, between October me November, “the top three communications providers electronic In Portugal (MEO, US and Vodafone) increased monthly fees for your basic ‘triple play’ offers [3P] 3.3% (plus one euro) “.
A Anacom points out that “after this price increase, which occurs at the same time and in the same proportion, and which is much higher than the inflation rate, the lowest monthly rate of its ‘triple play’ offers amounts to about 31 euros” , highlighting that since 2018, “there are no differences in the monthly rates for this type of offer, which includes fixed Internet, fixed telephony and subscription television.”
Is in simultaneousaneo With the price increase, there was also a reduction in the quality of this type of offers in the three operators, since the advertised download speed dropped from 100 Mbps for 30 Mbps“, refers to Anacom.
The National Communications Authority emphasizes that the Piss and NOS “also imposed monthly fixed data traffic limits (500 GB and 600 GB, respectively), something that did not exist in the communications markets in Portugal since the beginning of the broadband offers “, which represents” a substantial change in the configuration of the product taking as a reference, at least, the last decade “.
However, it refers to Anacom, NOS “removed the traffic limit stated above.”
The regulator indicates that “the changes will affect potentially a large number of subscribers “, since 3P offers” are subscribed by around 1.7 million customers in Portugal, which represents around 40% of the total “.
A Anacom, an entity chaired by João Cadete de Matos, points out that “the prices of these offers were already comparing unfavorably with the international average.”
And he cites “studies of international price comparisons promoted by the European Commission”, in which October of 2018 “the prices of the Internet + landline + television package were higher than the EU-28 average between 2% and 12.7%”.
A exception, he says, “were the offers of 1 Gbps that had prices below the average of the EU28 (-22.3%), but that are only subscribed by 1.6% of customers “.
“This increase in prices and degradation of the quality of the offers occurs at a time when users depend especially and increasingly on the supply of connectivity for professional and educational purposes, among others, due to the second wave of pandemic from COVID-19-19, where the telecommuting has returned to be mandatory and there is a duty to collect it, “says the Anacom.
“In addition, consumers do not have equivalent alternatives, since the offer of the fourth operator is not a it happenedaneo because it does not have the same coverage as the territory ”, he continues.
A Newly, the fourth operator, “offers the lowest monthly ‘triple play’ offers (around 24 euros)”, but “is not present throughout the national territory and does not have its own mobile network, it is a virtual mobile provider (MVNO) that supports its mobile service offerings in third-party networks “, highlights the Anacom.
The regulator establishes that “for several years” the monthly 3P installments of the Vodafone Portugal “were considerably lower than those of the other providers”, but meanwhile “the monthly rate of these offers increased (20% in five years), without relevant differences between the monthly rates charged by the three main providers during 2018 “.
Changes in monthly rates for Piss, US and Vodafone “to affect new subscribers and previous subscribers at the time they want to renew their contract (for example, at the end of respective periods of loyalty) “, consider Anacom.
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