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DENVER, November 17, 2020 / PRNewswire / –
- TTEC Proactive Solutions Team Identified $ 15 million in cost savings and $ 1.4 million in new revenue for customers
- TTEC won the Circle of Excellence awards for Executive Leadership Team of the Year and Best Employer of the Year for its business continuity efforts during COVID-19 and TTEC’s deep commitment to employees in uncertain times.
- The Asia CEO Awards is the largest business awards event in Pacific Asia
TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global partner in Customer Experience as a Service (CXaaS) for many of the world’s most iconic and disruptive brands, announced that it was named Service Excellence Company of the Year in the 11th Annual Asia CEO Awards.
The award recognizes the achievement of the TTEC Proactive Solutions team in the Philippines, partnering with clients to generate recommendations to improve the customer experience and reduce contact center costs. In 2020, the team identified millions in cost savings and new revenue for clients.
TTEC also won the Circle of Excellence awards for Executive Leadership Team of the Year and Best Employer of the Year based on its business continuity efforts during COVID-19 and TTEC’s deep commitment to employees in uncertain times.
“In a challenging year, we are especially honored and humbled to have been named Service Excellence Company of the Year,” he said. Arthur Nowak, Senior Vice President of Operations of TTEC Asia. “Our proactive solutions process is embedded in the DNA of our organization and reveals hidden value for our clients. This is why we have such a high net client promoter score and why we are strategic partners influencing experience strategies. It takes a team to make this happen and this award is a recognition of those collective efforts. “
The Asia CEO Awards is the largest business awards event in Pacific Asia and the panel of judges includes some of the most recognized and accomplished figures within the Pacific Asia Business community.
Contact::
Liesl Perez
[email protected]
+1.303.551.1417
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About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience as a service (CXaaS) partner for many of the world’s most iconic and disruptive brands. The company offers results-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human-centered, technology-enabled, and knowledge-driven customer experience solutions for clients and TTEC Engage. , your delivery center of excellence, which operates customer acquisition. fraud prevention and detection services and content moderation. Founded in 1982, the company’s 56,200 employees operate on six continents around the world and live by a set of customer-centric values that guide relationships with customers, their customers, and each other. To learn more about how TTEC brings humanity to the customer experience, visit www.ttec.com/emea
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SOURCE TTEC Holdings, Inc.
