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MANILA – Both the National Bank of the Philippines (PNB) and the Philippine Savings Bank (PSBank) have decided to extend their fee waiver for InstaPay and PesoNet transactions to encourage more customers to use digital banking channels.
In a statement on Tuesday, the PNB led by Lucio Tan said that it will extend until March 31, 2021 the exemption from InstaPay and PesoNet fund transfer fees.
PNB President and CEO Arnulfo Veloso said they fully support Bangko Sentral ng Pilipinas (BSP) offer to expand the use of digital modes for financial transactions, which received a boost after Malacañang closed Luzon in mid-March. until the end of April. and until the end of May for Metro Manila, as part of the measures to address the pandemic.
“We see that digital banking is gaining traction as customers learn more about the benefits of these services. This extension will encourage more customers to use digital channels, ”he said.
Veloso said, “While all of our branches are open, PNB offers customers the safest option of banking online to minimize the need to leave their homes to visit branches and ATMs.”
He cited the upward trend in the number of PNB clients who are registering their accounts in digital banking.
“Customers have been more comfortable using these digital applications through their computers and smartphones. All of these efforts are aligned with our bank-wide initiatives as we continue to thrive in the ‘New Normal,’ ”he added.
PSBank, in a statement, said that in addition to PesoNet and InstaPay transaction fees, it will also waive fees “until further notice” for its PaSend cash transfer service, which can be accessed through the mobile app of the bank and online facilities.
“This extension aims to further encourage the Bank’s customers to take advantage of the opportunity to send money to other banks for free, maximize the use of its reliable online banking service and use the powerful functionalities of its mobile application, that allows bank transactions. done simply and safely in the comfort of your own home, ”he said.
Metrobank’s savings banking arm cited the “exponential increase” in the use of digital banking since the start of the pandemic and promised continued innovation to further enhance its digital capabilities.
“PSBank is still committed to improving them given the rapid consumer adoption of the contactless platforms needed by the healthcare crisis,” he said.
For inquiries, the bank encourages its customers to call its hotline at (632) 8845-8888 or access the bank’s website, https://www.psbank.com.ph, or their Facebook account, https: //www.facebook. com / psbankofficial /. (PNA)
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