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ePLDT, the industry leading enabler of digital business solutions in the country, has introduced “eOC” or ePLDT Operations Center to further strengthen cybersecurity and IT management of business operations.
“The group ensures that companies are protected because ePLDT is also obsessive-compulsive in providing only the best services for our clients. eOC will definitely address all of these issues as it brings all of your needs together in an affordable package designed especially for your business, ”said Jovy Hernandez, President and CEO of ePLDT and Senior Vice President and Director of PLDT and Smart Enterprise Business Groups.
With the shift to digital technology brought on by the global health crisis, there has been a greater need to increase cybersecurity and protection for business owners, especially with remote working as the new normal.
The ePLDT Operations Center can provide these solutions, with globally aligned practices and the country’s leading subject matter experts, ensuring safeguards are in place and business complexities are simplified.
The Security Operations Center (SOCaas) monitors and analyzes cyber security incidents using a combination of the right threat intelligence, processes, technology and expertise. It provides 24/7 threat visibility, prevents false positives, and enables faster detection, while its response option minimizes the damage caused by a cybersecurity incident and prevents it from spreading.
The ePLDT Managed Operations Center, on the other hand, provides business owners with added peace of mind by proactively determining the health and relationships of critical IT infrastructure through its threshold-based, AI-driven prevention.
With customer-specific service level agreements (SLAs), ePLDT can also remotely operate and manage the performance and uptime of business-critical machines.
“This is in line with ePLDT’s goal of simplifying the complexities of IT for enterprises,” said Nico Alcoseba, vice president and chief business officer of ICT for PLDT Enterprise.
“The complex business landscape requires sophisticated and customized solutions, and eOC combats the problems related to security threats, downtime and even costly investments,” he added.
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