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Clark Freeport – A global provider of audit and certification services recommended issuing an ISO 9001: 2015 certification to the government-run Clark International Airport Corp. (CIAC), which passed a recent external audit late last month, said CIAC President Aaron Aquino.
TUV Rheinland recommended the issuance of a new ISO certificate for the agency after passing the external audit covering the wealth management and lease processing of land, buildings and structures under CIAC’s jurisdiction.
ISO 9001: 2015 is an international standard dedicated to Quality Management Systems, combined processes, resources, assets and corporate values that support the goal of customer satisfaction and organizational efficiency.
“TUV Rheinland found zero non-conformities, cited us for the business continuity we were able to operate despite the pandemic, and commended us for positive findings, including our overall performance rating of 93.75 percent on the 2019 balanced scorecard. validated by the Governance Commission for GOCC, ”said Aquino.
The external auditors also praised CIAC’s iHanda 2022 Strategic Plan, which aims to develop the airport infrastructure and aviation complex, technology deployment and adaptation to the new normal in corporate governance.
“The recommendation (for the new ISO certificate) verifies CIAC’s organizational efficiency and stakeholder engagement as we pursue our corporate mission to develop a world-class aviation complex at Clark,” Aquino added.
In recent years, CIAC has also obtained ISO certification for its airport operations, specifically in passenger facilitation and internal processes.
The scope of the agency’s external audit was changed after the airport’s operations and management were privatized in August 2019.
