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Global express service provider DHL Express was the second best workplace on the planet (after Cisco, number one) this year, among more than 10,000 organizations surveyed in 92 countries.
Great Place to Work®, a global people consulting and analytics firm, conducted the 2020 survey, assessing employees’ work experience through its certification program.
The surveyed companies employ 10.2 million people.
Last year, DHL Express ranked fourth among the world’s best workplaces, and rose two more places in 2020.
The company made 42 national best workplaces lists, with an additional 17 countries achieving certified status.
In the Philippines, DHL Express also ranked second on the inaugural list of Best Places to Work in the Philippines 2020, announced on May 1.
In their 2020 employer rankings, Great Place to Work® and FORTUNE recognized the “extensive investments and implementations of various initiatives by the awardees to create a positive, motivating and appreciative work atmosphere in more than 220 countries and territories.”
First, DHL Express annually invests “a double-digit amount of one million euros” in its employees around the world, executing various Human Resources (HR) initiatives to improve working conditions and motivate its employees. teams.
Its ‘DHL4her’ program supports and develops women workers.
DHL’s Got Heart enables the company to support causes that its people are passionate about outside of work.
Its “Certified International Specialist” (CIS) learning program offers various study plans to enable employees to provide the best quality service to clients.
It is significant that the performance of DHL’s staff during the Covid-19 pandemic led the company to pay every employee around the world a one-time bonus of 300 euros last month.
“The pandemic tested front-line businesses like never before and we are proud that our employees have risen to the challenge,” according to John Pearson, CEO of DHL Express.
“Although the pandemic continues to affect our lives and the safety of our employees remains a priority, they insist on being part of the solution to support communities and strengthen global commerce,” he explained.
“This spirit is the result of our culture of recognition and is a key factor in the excellent satisfaction of our employees,” emphasized Pearson.
“People are at the heart of our company. That was true before COVID, it is true now, and it will be true in the future. “
DHL Express is “perhaps the most global company in the world,” in the words of Great Place to Work CEO Michael Bush.
DHL delivered to millions of customers every day in 2020 during the most difficult circumstances facing society since World War II, he stressed.
“His people wore masks and drove, walked, flew, hiked, biked and whatever it took to safely deliver what customers needed in every corner of the world,” noted the CEO.
Millions of lives depended on DHL, he continued. “These logistics first responders are driven by a high trust ‘for all’ culture, led by purposeful leaders who serve their people so they can serve their customers.”
“Every day, they accept the challenge of delighting customers, caring for every employee, globally redefining diversity and inclusion, lessening their impact on the environment and improving every community in which they operate. In short, DHL has a heart and the world is better because of that, ”he explained.
“Our purpose is to connect people and improve lives. This applies to our customers and employees, ”says Regine Buettner, executive vice president of human resources for DHL Express.
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