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Three people had to go to the hospital for food poisoning after eating white fish included in a Hello Fresh home delivery food kit.
Photo: 123rf
The company apologized to its customers after a batch of Trevally was found to contain elevated levels of histamine, which can cause diarrhea, skin rashes and vomiting.
In a statement, Hello Fresh said it immediately contacted its customers after their supplier alerted them to a problem with the batch on Monday night.
“While only one batch of the fish was affected, the supplier issued a recall of the whitefish this week to ensure customer safety,” he said.
The company did not provide a figure on how many kits were affected, but said the number was low.
“We sincerely apologize for the impact the recall has had on clients.
“We are working closely with the supplier to investigate the root cause of the problem and have stopped supplying until the full investigation is completed,” he said.
Hello Fresh said it would give customers who ordered that product a $ 20 rebate.
The Hutt Valley District Board of Health confirmed that three people sought help from the emergency department after eating the fish, while another person sent an email to report symptoms.
He said that if people were concerned about their health after eating the product, they should seek medical advice through Healthline, their GP or the Emergency Department.
