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Police were called in to meet with an Air New Zealand flight after a dispute between a passenger and the cabin crew over face mask requirements.
Air New Zealand confirmed in a statement that police were called to meet Flight NZ5015 from Auckland to Napier on arrival Sunday afternoon after a customer failed to comply with crew instructions on the use of face covers. .
Air New Zealand / Facebook
Masks are mandatory on all Air New Zealand flights until the entire country is at alert level 1.
Writing on Twitter about the incident, the passenger said that the flight attendant “was not satisfied with how tight my scarf was around my face.”
The passenger, who was contacted for comment, said police had issued them a disorderly conduct notice.
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The incident comes after police spoke with Advance New Zealand co-leader Billy Te Kahika Jr after improperly wearing a face mask on an Air New Zealand flight from Wellington to Dunedin on Saturday.
Te Kahika said she wore her mask under her nose so she could breathe comfortably and was asked three times by an Air New Zealand crew member to pull the mask up.
A police officer and an Air New Zealand staff member were waiting for Te Kahika when he landed at Dunedin Airport and asked why he was refusing to properly wear a mask.
Face covers remain mandatory on all Air New Zealand flights to help stop the spread of Covid-19 until all of New Zealand is on coronavirus alert level 1.
The Air New Zealand website says that anyone who refuses to wear a proper face cover will not be able to board the aircraft, pointing to the government’s Covid-19 website to define an “appropriate” face cover.
The Covid-19 website says that people can use a bandana, scarf, or t-shirt as a face cover.
Air New Zealand says passengers can temporarily remove their face cover to eat or drink during a flight.
