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A woman was able to enter a managed isolation facility in Auckland after booking a room to stay there, despite the hotel hosting international arrivals.
The Novotel Auckland Airport. Source: 1 NEWS
The member of the public had entered the Novotel Airport Hotel at 8.34 pm on Monday, a spokesperson for isolation and managed quarantine (MIQ) confirmed today to 1 NEWS.
She had booked a room through a third-party system, which was canceled by the hotel, but the woman said they didn’t tell her.
He was able to enter the lobby and reception area of the hotel even though it is used to house isolated people after arriving from abroad, as part of the country’s Covid-19 precautions.
The MIQ spokesperson says the woman wore a mask and sanitized her hands before leaving.
“At no time did the individual come into contact with any guest, nor did he touch any surface. This has been confirmed with CCTV images,” says the spokesperson.
“Personnel who were in contact with the person followed standard Covid-19 procedures.”
The Auckland Regional Public Health Service deemed the incident a low risk to public health, but the woman has been asked to monitor her health for the next 14 days as a precaution.
The woman had attended a conference at Butterfly Creek, one of 15 attendees, Butterfly Creek manager John Dowsett told 1 NEWS.
He says other attendees have been told they don’t need to isolate themselves after the incident, but he’s frustrated.
Lack of security in managed isolation facilities is ruining businesses, says Dowsett.
“How do people get in and out of these facilities?” he says.
“It is a disadvantage for companies … You would think they would do their job more diligently.”
The MIQ spokesperson says the incident will be investigated.
“An investigation is ongoing after the incident and corrective measures are being taken to prevent this type of incident from happening again.”
