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Live CCTV footage in Christchurch identified the March 15 terrorist in two minutes through a search of his vehicle after police received information about the attack on two mosques in the city.
The police report on the response to the atrocity was released on Wednesday, a day after the publication of the Royal Commission of Inquiry report on the Terrorist Attack on the Christchurch Mosques.
The police report said that of some 700 CCTV cameras in the area, only eight have live record recognition capabilities.
In this case, the CCTV images could be compared to the live video feed of the offender, allowing quick identification of the vehicle and its occupant.
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However, the police identified that there is a great opportunity for the supply of more sophisticated CCTV equipment.
Automatic Number Plate Recognition (ANPR) involves the use of artificial intelligence to analyze images. Work is currently underway to examine the potential for stronger policy in this area.
The review also recommended that steps be taken to prepare for more immediate contact and mutual understanding with social media companies at a time when there is no crisis, so that when problems arise, such as requests to interrupt the live broadcast of the offender, more urgent action is taken. is achieved.
Central government participation in these negotiations may be necessary.
The report was divided into 13 topics that addressed the different aspects of the police responses to the terrorist attack.
The report says police “did an excellent job by any standard” but then processes and systems were identified that could be improved if something similar were to happen again.
The review showed an influx of calls to number 111, conflicting information and agents not complying with radio protocol contributed to the confusion immediately after the shooting.
The decision to widely disperse the agents was the right decision, as it allowed them to be in the right place to stop the terrorist.
“They displayed extraordinary courage, wisdom and teamwork that reflected their collective experience and confidence as police officers,” the report read.
However, there was much confusion among those who responded to the incident.
The very short period of time between the terrorist’s e-mailing of his intentions and the actual attack, coupled with the extreme nature of the attack, resulted in an influx of information into southern police communications.
Joe Johnson / Stuff
Armed police photographed outside the Linwood Islamic Center after the mosque was attacked in a terror attack on March 15, 2019.
The complexity of the situation and reports from multiple shooters led to confusion, and calls to the police continued to come through.
Calls made to 111 describing “shooting at the hospital” resulted in the deployment of police officers at the hospital rather than at the actual sites of the attack.
The report says that despite this, hospitals are by nature sensitive locations during a mass homicide incident, so it was appropriate that police personnel arrive immediately. His presence also reassured hospital staff at the time.
Police radio traffic was “overwhelming” and some units did not comply with radio protocol, creating confusion for dispatchers.
The review recommended that a helicopter or drone, or the field officer’s GPS tracking, could help provide real-time monitoring of what is happening in such a situation, to avoid confusion from conflicting information being reported.
Police said they are currently working to introduce GPS tracking to their front-line units.
It was also recommended that people be allowed to send text messages to the emergency number.
“In times of an active shooter attack, this could be crucial, as the victims did not want to make noise while in hiding.”
GEORGE HEARD / STUFF / Stuff
Teams of police specialists arrive on the scene shortly after the March 15 terrorist attack.
On the day of the attack, police and New Zealand Defense Force personnel, as well as foreign personnel from Hong Kong and Australia, were attending a sniper training course in Christchurch. Personnel were deployed to the incident and some carried weapons for their own protection.
“His primary activities as a first responder to the Deans Ave scene were administering advanced first aid to the victims.”
Because these personnel were not wearing New Zealand police uniforms, their identification caused confusion, especially for the public.
“Police agree that, in future operations, clear New Zealand police identification for all deployed personnel, or collaboration with personnel identified by New Zealand police, is essential.”
The review found that the commissioner’s decision to take on the role of spokesperson was “clearly the correct one” in a matter of such gravity.
“Having the commissioner in this role sent a reassuring signal to the public and law enforcement personnel, provided a consistent communication strategy and, due to his superior rank, added credibility.”
The National Security System was launched early and partnerships with other agencies worked well with immediate information and cooperation with intelligence agencies.
George heard / things
Police forcibly removed a man attempting to enter the crime scene shortly after the terrorist attack on two Christchurch mosques on March 15, 2019.
There was early involvement of international partners, including the Australian Federal Police, the New South Wales Police and the Federal Bureau of Investigation.
The co-location of representatives from the Ministry of Foreign Affairs and the New Zealand Immigration Service within the operation headquarters helped meet international information exchange obligations.
The co-location of emergency services in the Christchurch Justice and Emergency Services Precinct was “invaluable” to the agencies’ efforts to work together.
The review found that there was a “very timely” response from the National Intelligence Center with standard operating procedures activated “appropriately and quickly.”
While intelligence personnel were “highly engaged and resilient” in their roles both domestically and in Canterbury, it was recognized that increased training and effective IT systems could improve intelligence operations.
Police had engaged “constructively” with the upper echelons of the Muslim community prior to the attacks, building “strong and productive relationships”.
“This led to great understanding, empathy and trust with the community, which was drawn on in this response.”
Iain McGregor / Stuff
A police officer outside the Al Noor Mosque on Deans Avenue on March 15, 2019.
After the attack there was a “sense of urgency” and all personnel made themselves available to assist in any capacity. Additional wellness support was deployed to support staff at the earliest opportunity.
The redevelopment of the Deans Ave and Linwood Mosques, in a very short period of time with the direct involvement of NZP, was “enormously impactful” on the well-being of the staff and the local community.
However, the recognition that some staff members suffered trauma from exposure to live video of the crime, and that those with Muslim and Christchurch connections were also emotionally affected, may have been acknowledged “a little earlier.”
“Fatigue management in a complex operation can always be improved. The well-being of NZP staff involved in events like this will be a long-term issue that needs to be closely supported and monitored. “
