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WARNING – GRAPHIC IMAGES
Gruesome footage shows the nasty burns a teenage girl suffered after spilling hot coffee on her hands at McDonald’s.
On August 17, Aareta Moti, 18, ordered two coffees at McDonald’s on Princess St Palmerston North.
But while having his long, black roast, Mohi said the drink was so hot that the mug changed shape, causing the lid to fall off and spill the drink in his hand.
He raised his hand in nasty burns, and Mohi claimed that the self-service worker stood there and watched before offering some napkins.
“I was trying to rearrange a few things to make room when the lid was opened. The mug had melted and the lid had come off, so I tried to catch it,” he told Daily Mail.
“But the coffee spilled from my knuckles all over my palm. It just burned my whole hand.”
She said she was not offered ice or cold water to help treat the burn. He claimed that the woman he just looked at also showed her attitude by taking too long.
“I tried to park quickly and waved my hand in the air to cool it down. I went in to use the bathroom and pour cold water on my hand.
“Even the cold water was bubbling when it touched my hand and it felt hot.”
Mohi was crying when she got home, and her hand was completely red and swollen from the severe burn.
Her father took her to the doctors, where they wrapped her hand in burnt gauze.
Days later, her dead skin began to peel, leaving her with a huge wound.
He can barely use his right hand, reducing his working hours due to the injury.
Mohi said it was “inhumane” for McDonald’s not to offer him medical treatment.
A McDonald’s spokesperson said staff were not alerted to the incident, but says the complaint is being taken seriously.
The family was invited to McDonald’s to view the images and discuss the incident.
He said CCTV showed the customer had removed the cap before it was spilled.
The spokesman said they have “trained first aid personnel on each shift.”