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Hello Fresh customers sought medical attention after consuming a fish meal kit that contained “elevated levels of histamine.”
Dr. Annette Nesdale, Hutt Valley DHB Regional Public Health Medical Officer, said three people reported to the emergency department for medical attention after eating the Hello Fresh product. Another customer had emailed DHB about experiencing food poisoning symptoms.
In a text and email message to customers, Hello Fresh said the affected batch was delivered this week for the recipe for “coconut fish and makrut lime sauce with jasmine rice and crispy shallots.”
“As a precautionary measure, we advise you not to consume the product … and we will reimburse you for the cost of the ingredient,” the message read.
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The recipe was described as “eat first” for customers who received it over the weekend.
A Hello Fresh spokeswoman said vendors informed the company about the problem on the evening of November 9.
“While only one batch of fish was affected, the supplier has recalled this week’s whitefish to ensure customer safety,” the spokeswoman said.
“HelloFresh has immediately contacted all potentially affected customers to advise them directly to dispose of the white fish delivered this week. While the number of people affected by the supplier problem is low, HelloFresh has taken these additional measures to ensure the health and safety of our customers. “
Carla Amos / Things
Hello Fresh food made with fish that potentially contains high levels of histamine, which could make people sick.
The spokeswoman said Hello Fresh was still working with the supplier to investigate the cause.
A Hello Fresh customer, Amy, said she was concerned for her health because she was pregnant and had already eaten the fish she received in the box on Sunday.
“Most people would have eaten it on Sunday or Monday night, including us. I am 10 weeks pregnant and I am scared.
“I have morning sickness, vomiting, etc., which are similar to the symptoms.”
SUPPLIED
Hello Fresh has warned about a delivery made over the weekend.
High levels of histamine in shellfish can cause scombroid poisoning, where a number of symptoms such as itching, rash, nausea, and vomiting are caused by bacteria in the fish that may not have been properly cooled.
The Ministry of Primary Industries said on its website that symptoms could last up to 12 hours, but there were no long-term effects.
MPI said it was important to pay attention to how fish was stored and, in the case of shellfish, where it was collected.
