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She says a small number of people from Auckland have visited and understood the precautions.
“I guess it’s an indication of the attitude of these customers [on Thursday night] They immediately posted scathing reviews and went straight to the media.
“We have introduced additional rules because we have a very small place. We have had a drop in our turnover by more than two-thirds, due to closure levels. There are other places in the city that have had to close because a staff member or a client has had to go get tested for COVID. And to be fair, if we were to close, it would probably be the last straw, “Millard said.
“Business is tough, really tough right now, and we have to make decisions that support our business in the long run.
“Contrary to popular belief, restaurants and bars are not public property, they are private property and we have the right to refuse for any reason that is not discriminatory.
“We have an incredibly professional and friendly staff who try to keep everyone happy and take care of them in the best possible way. And we are receiving an inordinate amount of negative feedback from false reviews, direct messages and text messages to our restaurant phone. , abusive messages. And I feel like [the duty manager] She has done exactly what I asked and I am very happy with how professional she has been and how kind and generous she is to all of our clients. “
However, Aucklanders visiting Dunedin can order take out at the restaurant, Millard said.
“We offer contactless delivery, unfortunately we probably wouldn’t want them to stay at the restaurant if they wanted to pick up, but I’d be happy if they would place an order and then we would give them contactless delivery delivery. They’ll have a call when it’s ready and they could come and take it.”
RNZ
