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At the M Social Hotel in Auckland, which is one of the managed seclusion hotels set up for returnees, free certificates are issued on departure.
Some New Zealanders who complete their mandatory stay in managed isolation receive a “very jovial” stay and outing thanks to the creativity of the hotel staff.
Kiwis who complete their required 14-day stay in managed isolation at Auckland’s M Social hotel receive a framed certificate and are “applauded” by the hotel staff.
General Manager Nigel Edwards said Stuff that the certificate was simply a token gift so that guests could mark the historic event for years to come, and also to provide a sense of accomplishment.
“The entire experience for the guests will be something they will remember and the certificate will facilitate the story that they can tell for generations to come. We try to make the exit memorable, the hotel and the agency team are there, I or my senior team present the certificate and applaud them ”, he said.
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They came up with the idea and began handing out the quirky certificates in August.
“The response is very good and marks the end of his isolation in a very jovial way.”
Edwards said these fun certificates were a hotel initiative. All returning New Zealanders undergoing controlled isolation and quarantine also receive an official government-administered isolation assistance letter upon departure.
A spokesperson for Isolation and Managed Quarantine said MBIE provides people leaving isolation facilities with a departure letter from Air Commodore Darryn Webb thanking them for their cooperation while in isolation.
The spokesperson said they understand that some individual hotels presented guests leaving with “certificates”, but these were not from MIQ.
Edwards said that with his fun certificate, there is no cost involved as it is a free gift. If a mistake was made, then the hotel would send the certificate by courier, he said.
“We thank you for doing your part to keep the country safe, and everyone receives the certificate in the spirit that is intended.”
The certificates read: “It has been a great pleasure to host you during this unprecedented event. It’s not easy, but you did it. Congratulations and welcome home. “
At M Social, free movies have been provided to guests and puzzles have been attached to their food bags.
They also marked other moments of isolation through days of complimentary espresso, burgers and beer on Father’s Day, and celebrated the milestone of 50,000 returnees with cupcakes.
There are 32 isolation and quarantine facilities spread across five areas of the country, the majority in Auckland.