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A Wellington mother is “disappointed and concerned” after health authorities told her husband that he was a close and casual contact for a Covid-19 case in one day.
Health authorities initially told Nicki Clark’s husband, who works as a chef, that he was a casual contact on Case B after they sat in the same row on a plane.
“They told us that you don’t need to do anything, just watch for symptoms,” he said.
But Clark wasn’t sure if this meant her husband could go back to work, so they called health authorities.
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Nicki Clark, pictured with her children, was disappointed that health authorities gave them mixed messages about isolation.
They were then told that he was a close contact and that he would need to isolate himself for 14 days, but the family did not need to isolate himself.
“I was completely shocked, I didn’t tell my kids because I didn’t want to scare them.”
But later, the advice of the Ministry of Health published in Things He said the homes of flight close contacts should also be isolated until the close contact has returned a negative test result.
Clark called Healthline again and was told that the original advice, that the family did not need to isolate themselves, was correct.
Several phone calls later, the advice changed: it was a casual contact.
“My husband got a call from Healthline apologizing for the mistake, and then we got another call apologizing for not being a close contact because seat ‘f’ is not two seats in either direction, even though it is the same row . “
Clark’s husband was still isolated and she did not allow her children to go to school.
It returned a negative Covid-19 test, but Clark wanted to be cautious.
Clark had to call his children’s teachers to keep them updated on the changes.
The family had had a busy weekend, attending a concert and a restaurant, before the first call from the Ministry of Health.
“It’s about mismanagement and lack of communication,” he said.
“It was very stressful and it affected everyone. I am really disappointed and concerned because they gave me all this different information. “I will not tolerate it. Not well.”
The Ministry of Health has been contacted for comment.
