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A mac and cheese meal served to guests in the managed isolation facility at the Novotel Christchurch Airport. Normally a lemonade or coke would be served with the meal, but the guest asked for water.
A starving guest in controlled isolation at a Christchurch hotel lives on fruits, vegetables and seeds because the food they provide is “unhealthy” and “terrible,” he says.
Julia Hawker, 59, who has been staying with her husband at the Novotel Christchurch Airport since he returned from Singapore on September 21, said she had only eaten carrots, peas, tomatoes, nuts and seeds because the hotel food caused your blood pressure will skyrocket.
She said she suffered from medical conditions that required a healthy diet, not the processed and sugary foods the hotel was serving.
The food was very refined with small portions of vegetables.
“I tried to eat the food, but it will kill me. [My blood pressure] He’s gone now, but it’s because I’m not eating his food. I’m surprised it’s so bad. “
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Hawker said he was asked to provide a medical certificate, but did not have one.
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A meal served to guests in the managed isolation facilities at the Novotel Christchurch Airport.
“[The hotel] He told me to get Uber Eats to offer something, because my dietary restrictions seem to be dietary preferences and therefore not something they have to do anything about. “
She suspected that the food being served was behind a demand for outside food deliveries, that a letter sent to guests said it should stop when a new “batch” of people arrived this week.
“I have the impression that a lot of people are throwing away the terrible food that the hotel offers and then ordering from Uber Eats.”
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The prime minister says that he is evaluating whether something needs to be changed.
Hotel spokesman Olivier Lacoua said the Uber Eats restrictions were made due to safety concerns, not lack of resources. Food could pass through restricted areas at the hotel entrance when returnees arrived or left the facility, he said.
The hotel went to great lengths to meet all dietary requirements and menus were regularly updated to reflect comments and special requests from returnees, including those who had returned from countries with different cultures and cuisines, Lacoua said.
A spokesperson for Managed Isolation and Quarantine said the facility was expected to provide returnees with three meals a day that met their dietary requirements, medical needs and cultural tastes.
“Dietary requirements, including allergies, intolerances, preferences and / or cultural / religious considerations, are identified through a questionnaire that returnees respond to when entering the facility.”
Meals and refreshments were funded by the government, but guests could order room service or get store or supermarket delivery on their own.
Hawker said he was buying small amounts of food at the grocery store, but he had no way to cook it and had no where to store it.
