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Business owners who wish to apply for the Covid-19 resurgence support package can now use MyIR after scheduled maintenance has completed faster than expected.
MyIR had been offline for the weekend to allow a system update.
However, this left business owners unable to apply for the resurgence support package, announced on February 23.
To qualify for payment, businesses must show a 30 percent drop in revenue over a seven-day period compared to a typical similar revenue period in the six weeks prior to the alert level increase.
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* Inland Revenue online services are not working properly after the weekend update
On Sunday morning, Auckland rose to alert level 3 and the rest of the country went to level 2 after new community cases of Covid-19 were confirmed.
Business owners who wanted to order the package received a notice that the MyIR system was offline for the weekend.
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MyIR was down for maintenance this weekend just as companies were trying to log in to request the revival support package. Since then it has been back online.
Inland Revenue spokeswoman Gay Cavill initially said the MyIR system would be back online at 8 a.m. Monday.
But at 4pm on Sunday, MyIR was up and running again.
“Inland Revenue’s systems are back online early after completing the latest round of business transformation work ahead of schedule,” Cavill said Sunday afternoon.
“The system was scheduled to shut down until 8 a.m. [on Monday] but because the update went really well, Inland Revenue was able to re-establish its MyIR service and reopen the applications for resurgence support payment through myIR from now on. “
Cavill said the MyIR process for requesting the revival support package was very quick and preloaded with data that Inland Revenue already had for individual business customers.
The decision to shut down the MyIR platform was not made lightly, he said.
“We considered taking interim measures of some kind, but that would only have made the process cumbersome,” Cavill said.
The wage subsidy scheme would also be available to companies that had experienced a 40 percent drop in revenue in a 14-day period, compared to a typical biweekly earnings period in the six weeks prior to the alert level increase. .
Auckland businesses have expressed frustration at the new lockdown and called on the government to provide more support to those affected by the change in alert levels.
