The Royal Commission apologizes to the entire survivor database for the leak



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The Royal Commission has heard evidence from survivors as it investigates what happened to the children, youth and vulnerable adults in care.

LAWRENCE SMITH / Things

The Royal Commission has heard evidence from survivors as it investigates what happened to the children, youth and vulnerable adults in care.

The Royal Commission of Inquiry into Abuse in Care has apologized to its entire database of survivors in an effort to rebuild trust after leaking the personal information of a rape survivor.

Thursday Stuff reported that the Commission accused of highlighting the historic abuse of care had mistakenly sent the name, address, telephone number, and psychiatric condition of a rape survivor to another survivor.

The document also contained the name of the man who raped the survivor and details of the attack.

The man who received the information says the apology is a start, but not enough to inspire his confidence in the organization.

READ MORE:
* The Royal Abuse Commission mistakenly leaked the private details of the rape survivor.
* Abuse investigation: Reports of historical violations of children in state care institutions were heard
* 1,400 survivors of child sexual abuse come forward to speak to the Royal Commission

John * said there was a lack of technology and system support.

“Really engaging systemic and engaging consultation and conversation would be a start, and supporting that process frankly on an ongoing basis would help. But it’s like planting a garden, it takes years of loving work. “

The executive director of the Royal Commission, Mervin Singham, says his organization is “devastated” by the leak and that he is truly sorry.

Singham says both survivors had been apologized and offered “welfare support”.

“I would ask the survivors to continue to trust us because without them we cannot carry out this investigation.”

The Royal Commission of Inquiry into the abuse of minors under state guardianship in New Zealand is launched in Auckland.

LAWRENCE SMITH / Things

The Royal Commission of Inquiry into the abuse of minors under state guardianship in New Zealand is launched in Auckland.

When asked if survivors can have faith in the Commission, Singham said its procedures were world-class and that the leak was due to human error.

“We are committed to ensuring that we conduct a fair and balanced investigation that highlights the abuse that has occurred to survivors in institutional settings, across the country.”

He said the investigation was a “difficult task” and that the Commission had made mistakes, but had learned from them.

“We are not making excuses for what has occurred to date, but I can say that we are committed to doing the best for the survivors without whom we could not have this investigation. We cannot continue without them. “

He said that a full review of the Commission’s procedures was underway.

Singham said the changes could include an automatic pop-up box that appears every time a Commission staff member goes to send an email.

John was happy to hear of this development. “At least they are not blaming just one individual, they are looking for systems.”

Singham said the Commission had listened to thousands of people over the past two years and maintained their privacy.

“There has been human error in this case and while we have no excuse, that is what happened, and we are doing a full investigation to see what happened.”

Singham said he was grateful to the survivor who had alerted Stuff on the run.

“I know where they come from, and as painful as it is, I thank you for doing that.”

He had also been moved by the response of the survivor whose details had been leaked.

“[The survivor] was very generous in asking us about the welfare of the advisor who had defaulted [their] privacy and had been working with [the survivor] … caring about the advisor shows real generosity. “

Singham said he could not comment on the future of the staff member responsible for the leak.

“She is devastated, absolutely devastated by what happened.

“Our main focus is the process. No staff member wakes up and says, ‘I’m going to do something bad today.’ And in this case, there are circumstances that I can’t explain that were happening at the time and that made it a bit difficult for that person to focus on what they were doing, but that’s no excuse. “

He said the Commission was now focusing on rebuilding the trust of survivors.

Next week, the Commission will hear from representatives of the Crown, including the Attorney General, who will discuss their processes to resolve allegations of abuse.

* Not your real name

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