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Air New Zealand extends the status of its Airpoints Elite, Gold and Silver members for another 12 months.
Due to travel restrictions, some members were unable to meet the status point threshold to maintain their membership.
The top tier of Airpoints members got a 12-month extension in March and those with Elite, Gold or Silver tier status as of January 31 of next year will get an additional extension.
Eligible Elite members will receive one Banking Year (or if a member already has one or more Elite Banking years on their Airpoints account, an additional Elite Banking year) on January 31, 2021.
Eligible Gold and Silver members will receive an additional year in their tier status on that date, which will be applied automatically if they do not retain their tier status.
The additional frequent flyer status extension must be used by March 31, 2023, and if not used by this date, it will expire.
The airline’s general manager of loyalty, Kate O’Brien, told Elite travelers that “ we appreciate that flying in 2020 is unlike anything we’ve ever experienced ” and something that no one could have expected.
“We know that he has had fewer opportunities to retain his Elite status,” he said.
” As travel restrictions are expected to remain in place for a while longer, we know this will have a greater impact on our members than we originally anticipated. That is why I am pleased to share with you that we will extend your level of protection. ”