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The widely used messaging app WhatsApp will no longer be free for everyone, as it has now announced that it will charge business customers for some of the services it offers.
According to the press release issued by WhatsApp, the application has made the decision to “charge commercial customers for some of the services” to continue building a business of its own, as the company plans to provide and expand end-to-end encrypted text. gratuitous. , video and voice calls for more than two billion people.
“We have provided the WhatsApp Business app and the WhatsApp Business API to help businesses of all sizes manage their chats. We have heard feedback on what worked and we believe WhatsApp can help make messaging the best way to get consumers and businesses connected. ” read the official document.
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Noting that the global pandemic has made it clear that companies need fast and efficient ways to serve social media users and make sales, WhatsApp said that more than 175 million people every day send messages to a WhatsApp account Business.
The additional experiences on WhatsApp will fill a real need for many people and businesses, whether they are around the corner or around the world, the company said.
“We know that most people will continue to use WhatsApp simply to communicate with friends and family, so we will continue to develop new features and protect people’s private conversations.”
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