Khairy promotes online complaint portal to tackle potholes in the country



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KUALA LUMPUR: A special online complaint portal should be introduced to address the problem of potholes across the country, says Khairy Jamaluddin.

The Minister of Science, Technology and Innovation told Berita Harian that he would discuss this suggestion with the Ministry of Works as soon as possible.

According to him, this portal was important as it allowed the public to be “eyes and ears” of the relevant agencies in charge of various aspects of road maintenance.

“Real-time monitoring is important as I was told that just a few days ago, there was no pothole in the road where I had my accident.

“Agencies like the Department of Public Works (JKR) do not have the manpower to constantly monitor all federal highways,” Khairy told Berita Harian on Monday (December 28).

On Sunday (December 27), he suffered injuries to his face after falling while cycling in Jalan Kampung Sri Cheeding, Banting, Selangor.

A cycling enthusiast, he landed in a ditch after his bike hit a pothole around 11 a.m.

Khairy confirmed the incident on his Twitter account by uploading a photo showing his bruised face and the location of the accident.

His press secretary, Raja Syahrir Raja Abu Bakar, had also posted on Twitter that Khairy suffered minor injuries.

When asked about the incident, the Rembau deputy could not go into details, as he told Berita Harian that he was suffering from temporary memory loss after being admitted to the hospital on Sunday.

“I posted the incident to Twitter as a reminder to road users to be vigilant, but it also caught the attention of JKR.

“I am grateful that JKR has taken quick action, but it shouldn’t happen simply because I am a minister,” he said.

Khairy added that he was aware of worse incidents, including where lives had been lost, due to potholes in the roads and said the causes of the problem should be investigated.

“I have already spoken with (Public Works Minister) Datuk Seri Fadillah (Yusof) about how we can use technology to combat this problem.

“With a special complaint portal, details like photos, videos and the location of damaged roads can be shared quickly,” he told Berita Harian.

“The important thing is that if there is a pothole, there should be no delay in fixing it.

“If we can see it, we can avoid it, but I was cycling at a speed of 40 km / h and I could not detect the pothole. What else motorcyclists?” I ask.

Rembau’s deputy added that he viewed comments online positively asking him to have an accident in various areas so immediate rectification work could be done.

“The root of the problem is that potholes need immediate attention as it is a problem close to the heart of road users,” he said.



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