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NEW YORK, April 30 – The world’s largest hotel groups are revamping their housekeeping and cleaning measures with the goal of restoring consumer confidence and taking guests to traditional hotel rooms.
After Marriott International, which released details of its sanitation and hygiene procedures last week, Hyatt and Hilton have been quick to follow up by announcing new cleaning protocols for their properties worldwide.
Earlier this week, Hilton announced that it has entered into partnerships with RB, the maker of Lysol and Dettol, along with the Mayo Clinic to develop a new cleaning procedure that includes disinfecting high-contact areas, such as light switches, handles. of doors, remote control of TV controls and thermostats.
Services like pens, paper, and guest directories will also be removed as an orderly move, and cleaning frequency will increase for public areas and fitness centers.
Hilton also said it will expand its contactless Digital Key service, which allows guests to sign in, choose their own room, and gain access using their mobile devices and the Hilton app.
Meanwhile, Rival Hyatt has partnered with the Biorisk Global Advisory Council (GBAC) to develop new cleaning protocols and an accreditation program.
Beginning in September, each Hyatt hotel will have a Hygiene Manager, responsible for the property’s adherence to new cleanliness standards. They will be responsible for implementing social distancing measures in public spaces, staff training, improved cleaning measures, food safety, hygiene protocols, and air quality control.
And last week, Marriott International announced plans to introduce new high-tech sanitation strategies that include the use of hospital-grade electrostatic sprays and disinfectants. The company is also testing the use of ultraviolet technology to disinfect keys and devices shared by hotel staff. – AFP-Relaxnews
