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In an email to your customers, the popular cash back rewards service, StoreBack has revealed that its backend systems containing personal data of its users have been compromised. According to the FAQ document that was released by the company to address the incident, ShopBack stumbled upon the security breach a week ago on September 17, 2020.
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In the same email, ShopBack noted that the scope of the incident is still under investigation at this time. Therefore, the amount of compromised data is not yet known at the moment, although it appears that the incident affects not only ShopBack Malaysia users, but also Singapore, Vietnam, Thailand, the Philippines, Taiwan, and Australia.
There seems to be compromised data in ShopBack.@LowyatNET @Soya_Cincau @amanz pic.twitter.com/SOF7bYkUfh
– Mohd Khairil Nizam (@ khainiz94) September 25, 2020
For our market, the types of data that users may have provided to ShopBack Malaysia to use its services, including name, contact information, gender, date of birth, and bank account numbers.
While ShopBack believes that the personal data on its system has not been misused, the company encourages users to reset and change their passwords, even though the ShopBack account passwords have been encrypted by default. As for the cash back balance of users, it remained intact according to the company.
However, we recommend that all ShopBack users not only change their password, but also be very careful and watch out for possible phishing attempts on them due to the security breach of ShopBack’s backend systems.
(Thanks for the tips, @ khainiz94!)
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