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KUALA LUMPUR, Oct 4 – If you use Celcom and have trouble with mobile data and voice calls, you are not alone. There appears to be a network outage at the moment causing some devices to show “no signal” or “emergency calls only” status.
Celcom has recognized the technical problem affecting its voice and data services in certain areas nationwide. According to the blue telecommunications company, its technical team is working hard to resolve and restore its services as soon as possible.
Customers in some areas across the country may have their experience with voice and data services affected due to a technical issue that we are facing at this time. Our technical team is working hard to resolve this issue and restore services as soon as possible.
– Celcom Axiata #StaySafe #StayConnected (@Celcom) October 4, 2020
MVNO Tune Talk seems to be affected as they have retweeted Celcom’s announcement:
Dear Tune Talkers, take note of the following notice from our network provider regarding voice and data issues. We sincerely apologize for the inconvenience caused 🙏 https://t.co/xXOiD0nlX8
– Tune Talk (@TuneTalk) October 4, 2020
Yoodo, who also uses the Celcom network, has also posted a similar message on his social channels:
Dear users, we are aware of the current interruption of the service that has affected the users of several telecommunications providers. Our team is working with the other providers to help resolve the issue. We appreciate your patience and we apologize for any inconvenience.
– Yoodo (@yoodoMY) October 4, 2020
Interestingly, we have no problems with our Yoodo service. How is your Celcom service at the moment? – SoyaCincau
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