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PUTRAJAYA: If you get a request from a friend to share a six-digit WhatsApp verification code, don’t do it. It could be a scam or a hacker at work.
The Malaysian Communications and Multimedia Commission (MCMC) is warning the public to beware of fraudulent tactics aimed at taking over users’ WhatsApp accounts.
In a statement today, MCMC said that the perpetrators used various tricks to trick users into sharing a six-digit verification code received from WhatsApp.
“The verification code is generally accepted by users for verification purposes when there is an attempt to change the phone number associated with a WhatsApp account.
“Users who are tricked into sharing the verification code can lead a scammer to take over their WhatsApp account,” he said.
MCMC also urged users to be wary of requests for six-digit WhatsApp verification codes apparently from friends, family, WhatsApp employees, and other parties, including authorities.
“Users are reminded not to share WhatsApp’s six-digit verification code with anywhere,” he said.
MCMC said that users who have been victims of such tactics are advised to follow the steps in the link, https://faq.whatsapp.com/general/account-and-profile/stolen-accounts/ to recover their WhatsApp account hacked.
He also advised users, to protect themselves from any possible criminal act, to file a complaint about the matter at the nearest police station.
Reports can also be made to the MCMC complaint portal channel: https://aduan.skmm.gov.my, email: [email protected] or on WhatsApp at 016-220 6262.