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The popular messaging service WhatsApp launched its commercial version in 2018 and recently the Facebook-owned messenger announced that it will charge its commercial customers for some of the services it offers.
The WhatsApp Business feature allows small and medium-sized businesses to chat with customers, provide support, and sell products directly.
Also read: WhatsApp working to bring audio, video calls to desktop version
If you are a business owner and want to download the commercial version of the application, you should follow these simple steps:
- Go to Google Play Store and download the WhatsApp Business application
- Check your business phone number
- Restore your backup if you want
- Set your company name
- Expand your business profile by tapping the More options section. Go to the settings and make the necessary changes.
Some important things to keep in mind:
- WhatsApp allows users with their existing WhatsApp Messenger account to migrate their accounts, including chat history and media, to their new WhatsApp Business account.
- Note that WhatsApp also does not allow you to migrate your chat history to WhatsApp Messenger if you decide to stop using the WhatsApp Business application.
- You can use the WhatsApp Business app and WhatsApp Messenger simultaneously as long as the accounts are linked to different phone numbers. It is not possible to have a phone number linked to both applications at the same time.
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