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Hotels and homestay accommodations in Selangor, Kuala Lumpur, and Putrajaya may operate, but must comply with standard operating procedure (SOP) during the conditional motion control order (MCO).
Facilities are limited to rooms, spa, sauna, shops and restaurants (including F&B service in the pub and lounge). Registrations for tourist purposes are not allowed.
“Accommodation in hotels and family homes is limited to official business, work, emergencies and other related purposes only,” the ministry said.
Meanwhile, spas and saunas in hotels can operate under existing SOPs.
The above SOPs, however, do not apply to Sabah, which is also under a conditional MCO but with stricter rules.
The clarification came after confusion between hoteliers and tour operators.
Malaysian Budget Hotel Association (MyBHA) National Vice President Sri Ganesh Michiel said he had received many inquiries from members.
“Our members are unsure of the correct procedure and regulation. This, in turn, affects their business decision-making,” he said.
Many stakeholders in local travel agree that the conditional MCO will further worsen the national tourism economy.
The Malaysian Hotel Association forecasts a 10-15% drop in occupancy over the next few weeks.
The public can access information on tourism sector SOPs at motac.gov.my.
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