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CD Projekt Red
Sony Interactive Entertainment (SIE) has removed Cyberpunk 2077 from the PlayStation Store and announced that buyers will receive a full refund.
In the store, the Cyberpunk 2077 product page is excluded from the listing and search results, and players who want to play from now on can no longer purchase in PS5 backward compatibility mode, which is more playable than the original PS4.
CD Projekt Red
“Cyberpunk 2077” is a near-future open-world RPG developed by CD Projekt RED, which is known for its “Witcher” series.
Although it was released with a development period of 8 years and a repeated postponement after the postponement with priority of quality over the delivery date, many bugs and performance problems remain, especially with the original PS4 and Xbox One, there are problems with the game . Therefore, starting on December 14, four days after the launch, the developers and distributors themselves announced the official apologies and acceptance of the refund.
Cyberpunk 2077, refundable for errors and problems. “Deep apology” for the pre-release of the original version of PS4 / Xbox One
In CD Projekt RED’s “Apology”, if you purchased the PS4 / Xbox One download version, you were instructed to accept refunds from Sony or the Microsoft store, but you could not share it with Sony in advance or in the Microsoft store. PlayStation. There was a report that the buyer had problems with the bracket and was rejected by the store’s policy that it could not be returned. (For the Xbox version, it seems the store refund return flow is different, or if you fill out the form and submit it, it will be refunded immediately.)
Cyber Punk 2077 (PlayStation)
However, on December 18, SIE posted a page and statement regarding refund support for Cyberpunk 2077. “SIE strives for high customer satisfaction,” he said, accepting returns from all players who purchased Cyberpunk 2077 at PS Store and removing Cyberpunk 2077 from the store until a new announcement is made in the future. Revealed. (There is no page in Japanese as of 11:00 am on the 18th)
SIE strives to ensure a high level of customer satisfaction, and we will begin offering a full refund for all players who have purchased Cyberpunk 2077 through the PlayStation Store and want a refund. Visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
– Ask PlayStation (@AskPlayStation) December 18, 2020
Cyberpunk 2077 has many bugs remaining in all models, including those that cannot progress, and especially in previous first generation gaming machines, characters and objects become indistinguishable fragments due to problems with texture and model loading . I have a problem that comes and goes all of a sudden.
Some of the cartoon-related issues are performance-dependent and will improve if you play the PS4 version in compatibility mode on PlayStation 5 or the Xbox One version on Xbox Series X.
CD Projekt Red
However, there is currently no next-gen version of Cyberpunk 2077 optimized for PS5 or Xbox Series X, and currently a PS4 version (compatible with PS4 Pro Enhanced) or an Xbox One version (compatible with PS4 Pro Enhanced) or a Xbox One version (compatible with PS4 Pro Enhanced) or an Xbox One version compatible with the higher model of the previous generation. Xbox One X optimized).
For this reason, even if I wanted to play Cyberpunk 2077 on PS4 Pro or PS5, I couldn’t buy the digital version because one type of product was removed from the store.
Players who have already purchased can continue playing, and if you buy the physical package version, you can get and play including patches.
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