“Intimidate by refusing to wear a mask” Temporary landing What are the opinions of airlines, etc.? | New Corona Virus



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On the 7th, a man who refused to wear a mask had the problem of being dropped off at an airport that was not his destination because he threatened the cabin crew and passengers.
On social media, there are voices in favor of “thinking about how much a person’s selfish behavior will cause problems to the environment”, while “it is exaggerated. The plane is well ventilated … There are questions about wearing a mask, such as “It is impossible to make a temporary landing simply by rejecting the mask.”
We interviewed the views of major airlines, other public transport agencies and the Ministry of Foreign Affairs on a number of issues.

The reason I was taken off the passenger plane was not because I was not wearing a mask.

This time, the reason the man was taken off the plane en route was not because he was not wearing a mask according to the airline, but rather because the captain was safe yelling in the cockpit and grabbing the arm of the cabin crew. It was because it was judged as a hindering act.

Before departure, the cabin crew did not respond to the man’s request to wear a mask and did not respond to the request to move to a seat away from other passengers.

For this reason, another passenger moved to another seat and the man took off without wearing a mask.

Guidelines based response

First, the response to the request for the use of this mask is based on the guidelines compiled in May from the recommendations of the national meeting of experts of organizations carried out by airlines and airport buildings.

It states that, as an effort to prevent infections, we ask passengers on board to refrain from talking as much as possible and ask them to wear masks.

However, there is also a statement that it is not necessary to request baby use and for the reasons why it is difficult to use.

Aviation company initiatives

Airlines are implementing various infection prevention measures based on the guidelines.

At ANA, a major airline, first, signs are posted at airport check-in counters and at the entrance of security checks to encourage them to wear masks.

The staff is said to speak directly to explain that there may be circumstances for those not using it.

In the beginning, there were some questions about “why do you do that?” And “why is it mandatory?”, But now it seems that most people are willing to use it.

For young children, including infants and people who have difficulty wearing masks due to illness or disability, we ask that they wear a face shield or guide them to a seat away from other passengers. It is not happening.

Junpei Anzai from the Airport Center Passenger Service Department said: “If you are unable to wear a mask for health reasons, we will respond flexibly. Feel free to check with the staff first.”

Wear a mask at the airport

The use of a mask is required not only on board, but also at the airport.

According to “Nippon Airport Building”, the operator of the terminal building at Haneda Airport, the staff is asking for cooperation in wearing masks at the airport, and if they see a user not wearing them, the staff will ask them to wear them. . That is to say.

Additionally, starting in July, we have installed mask vending machines in prominent locations in the lobby for departures and arrivals so that masks can be purchased even in the early morning and evening when the airport shops are not open.

So far, we have not discovered any problem cases.

Other public transport

The same happens with other public transport.

In JR East, the screen installed at the station entrances shows in four languages ​​asking for cooperation in the use of masks, and the broadcasts in the car and at the station premises request cooperation in infection prevention efforts.

Details can be found on the website of the Railways Office of the Ministry of Land, Infrastructure, Transport and Tourism.

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