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LINE held a press conference today (March 23) to explain future data governance. At the moment, we are completely blocking access to the personal information of Japanese users from China, and we will gradually transfer the conversation data stored abroad to Japan.
Regarding the recognition of the current problem, the LINE side outsourced the work of accessing personal information to the Chinese base, the image and video of the talk were stored on the Korean server and the privacy policy in this regard. I mentioned that the name of the country was not specified in. Furthermore, it is said that in this case there has been no leak of personal information.
On top of that, we will advocate for “two safe and secure nationalizations” to restore confidence in the future.
The first is to end the business of accessing the personal information of Japanese users entrusted to the Chinese base and completely block access to personal information from China. In addition, the messages of users who can access in the Chinese base are limited to messages that the LINE user reported the content of the message with the “report” button, and in the Chinese base, check if this is subject to violation of terms of use, etc. I was doing business.
The second is the full national transfer of conversation data related to Japanese users, and the national transfer of images, videos and file data in conversations stored in Korean data centers will be completed in June 2021. In addition, the line data of time will be transferred in June 2022 for official accounts and gradually for users in general.
In addition, with “two transparency improvements”, the name of the country to which the data will be transferred will be clearly indicated on March 29 in the privacy policy. In addition, a special expert verification committee was held, and the first meeting was held today (March 23). In addition, an application was made for the acquisition of the international external certification “CBPR certification”, and the world defined by the United States “NIST”. Our goal is to meet high-level security standards.
“Two nationalizations” for local governments
For the official accounts of governments and local governments, we will also configure “two nationalizations”. Specifically, access to data from official LINE accounts for governments and local governments is restricted to Japan only. Additionally, the data storage location will be relocated nationwide in August 2021. Additionally, the new corona vaccine reserve system for local governments will begin after the current situation is fully nationalized.
LINE President Takeshi Idezawa commented on the matter, saying, “It is strange and unpleasant to see from the user’s point of view. I forgot to pay attention to it.”
In addition, the Personal Information Protection Act requires that user consent be obtained when personal information is stored abroad. LINE has emphasized that it has stated in its security policy that “personal data can be transferred to a third country”, and has explained that it does not violate privacy law.
On the other hand, in this press conference, “We are at the stage of reporting to the Personal Data Protection Commission, so I think it is better to report the information firmly than to judge (legality)”, I avoided mentioning if it violated the law.
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