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Careful approach
We are living in a very fluid situation, due to the trend of infections, and organizations take a cautious approach in almost all cases. Eni started with 15% of the returns to the offices that will be progressively increased until reaching a quota compatible with the provisions in the field of health and safety, Enel will continue to use smart work whenever possible until the end of the year. with the understanding that any change could change the plans. The vaccine, which could be one of these evolutions, does not appear to be in a few weeks or months. Far from it, as has emerged in recent days, from the brief rest in the experimentation of the AstraZeneca-Oxford, which has already been resumed today. In Tim, who has reached two agreements with the unions that regulate the new use of the tool until the end of 2021, at least until mid-October there will be 36 thousand smart workers. Meanwhile, the company is preparing the offices for returns. Adherence to smart work will be voluntary, but given the momentum of recent months, it is reasonable to hypothesize a large participation of workers. Since September, Vodafone has implemented a gradual return plan, for a period of no more than 20% of the working day. illimity hopes to bring back people occupying 50% of the spaces, while Pirelli, in Bicocca, has an average recourse to remote work of 75%.
The new balance
The strong caution is intertwined with a certain squinting in which on the one hand “companies are very cautious with this day” and on the other hand “they show signs of a prospect of moderating again some effects of fatigue in the face of forced labor and remote full time “. , experienced in recent months – observes Corso -. After the great initial effort, we feel the need to move towards more balanced smart work models that recover socialization, transversal communication, and identity, as well so as not to lose the initially positive effect on the involvement of workers ”. Large organizations, above all, also try to look at the perspective, in short, when they will try to put the toothpaste back in the tube. “We will witness a double phenomenon because, on the one hand, the number of workers who will be allowed to perform smart work will multiply by 5 or 6 compared to the pre-closing phase, and the percentage of smart work time will increase – interprets Corsican -. If before the health emergency the remotization rate was one day a week, in the future this average will be 2 or 3 days. Therefore, it is possible that we move towards a working mode of 50% in presence and 50% remotely ”.
Protocols
At the moment, however, there is no pressure on the return of all the roles in which it is possible. In any case, there is a lot of attention and rigor in observing the health and safety protocols that have been gradually achieved. Giacomo Piantoni, head of human resources for the Nestlé group in Italy, explains that “a reservation system has been introduced for those who want to go to the office, with the sole objective of guaranteeing compliance with the capacity and distance limits established by the regulations . Otherwise, employees are free to decide how to plan their days at the office or smart work, which can be up to 5 days out of every 5 ». Looking at the numbers, voluntary returns are currently below 20% of the total. In the post of October 15, Piantoni points out that in the case of Nestlé, “smart work is part of the corporate culture and, therefore, we will continue to adopt it, guaranteeing maximum freedom for our employees.” Avoid overly strict procedures on the presence of employees in the office, allowing them to find the right balance. Furthermore, Piantoni observes, “this also represents an important contribution to decongesting public transport in a delicate period like this.”
The contracts node
Just before Covid, says BCG’s director of human resources operations Monia Martini, “the transition from telecommuting to smart work had been activated, proposing to employees a new contract that provided freedom in choice of workplace and amount of smart days, according to your manager. ” Almost all 500 people had signed the contract and therefore the decisions of October 15 will not move much. Currently, “on average, about 25% of our population is active in our offices or those of our clients, while the rest continue to work remotely. For the autumn we foresee the continuation of intelligent work, always without a limit of days, alternating with face-to-face moments that favor group work and social interaction ”.
Super flexibility
Smart work with superflexibility, in collaboration with the unions, is what was launched at Ing Italia, as the head of human resources, Silvia Cassano, said: “In fact, employees will have the maximum freedom of choice and personalization in the organization of their work, depending on their personal and professional needs. ” During the confinement, participation in smart work was 90% and remains high since today attendance at headquarters is around 20%. The bank has also already equipped itself to face the position of October 15: “All the colleagues involved – says the manager – have already signed the individual contract according to the ordinary procedure, so we are talking about almost 100% of the employees who signed the contract defined in early August and sent it to the HR office first in digital format and then on paper ».
